FAQs

Questions about VizSeek?

Find buyer-facing answers to common questions about what VizSeek does, who it is for, how it fits into engineering workflows, and what to explore next.

Marketing FAQ

Is VizSeek right for us?

This page focuses on product fit, business value, deployment options, integrations, and pricing direction for teams evaluating VizSeek.

Docs And Help

Need product help instead?

For operational questions like uploading files, search workflows, admin setup, APIs, or troubleshooting, use the documentation and help center content.

Product questions

Start here if you want a quick picture of what VizSeek does and where it fits.

What is VizSeek?

VizSeek is an AI-powered visual search platform for engineering and manufacturing data. It helps teams find similar parts, drawings, CAD models, images, and documents across their own systems.

Who uses VizSeek?

VizSeek is built for manufacturers, distributors, and engineering-driven teams that need to find and reuse technical data faster across design, quoting, sourcing, quality, MRO, and ecommerce workflows.

What file types does VizSeek support?

VizSeek supports a wide range of industrial file types, including CAD models, 2D drawings, PDFs, technical documents, spreadsheets, presentations, and standard image formats. The supported file type list also calls out read and write coverage for many CAD formats across Tessellation, BREP, and PMI.

Can VizSeek search CAD files, drawings, PDFs, and images?

Yes. VizSeek is designed for cross-file-type search, which means teams can connect results across drawings, 3D models, images, documents, and related technical files.

Can VizSeek convert DWG and DXF files to PDF or PNG?

Yes. VizSeek supports DWG to PDF conversion, DWG to PNG conversion, DXF to PDF conversion, and DXF to PNG conversion, which can help teams make technical drawing content easier to review, share, and connect into downstream workflows.

How is VizSeek different from keyword search?

Traditional keyword search depends on naming consistency and metadata quality. VizSeek adds visual similarity and engineering-aware context so teams can find relevant results even when they do not know the exact file name, part number, or keyword.

What is the difference between Search the site and Ask Vito?

Search the site is the faster way to browse pages, docs, blog posts, and use cases directly. Ask Vito is better when you want a more guided, personalized answer, follow-up questions, or help connecting your question to your company, workflow, pricing, deployment, or integration needs.

Buying and deployment questions

These questions help teams evaluate how VizSeek can be deployed and purchased.

Is VizSeek cloud-based or on-premises?

VizSeek supports both cloud and on-premises deployment options, which gives teams flexibility based on security requirements, infrastructure preferences, and integration needs.

How is pricing structured?

Pricing depends on the deployment model, file volume, usage patterns, and scope of the implementation. The pricing page provides an overview, and our team can help map the right fit for your environment.

Do the plans come with customer support?

Yes. VizSeek plans include customer support, and larger engagements can also include more hands-on guidance for deployment, tuning, and adoption.

Can I switch between plans?

Yes. Plan changes can be discussed as needs evolve, especially as search volume, indexed content, deployment scope, or team size grows.

Integration questions

These answers support early technical and sales conversations.

Does VizSeek integrate with PLM, ERP, PIM, or ecommerce systems?

Yes. VizSeek can fit into broader engineering and commercial workflows by connecting with systems such as PLM, PDM, ERP, PIM, document repositories, ecommerce platforms, and custom internal tools.

Does VizSeek work across multiple repositories or data sources?

Yes. VizSeek is designed to help teams search across distributed engineering and manufacturing data sources, making it easier to connect files and related information that live in different systems.

Where should I go for detailed setup, admin, API, or troubleshooting questions?

Detailed operational guidance belongs in the documentation and help center. That is the best place for topics like file uploads, indexing behavior, API keys, user management, and troubleshooting.

Need answers for your specific use case?

If you are evaluating VizSeek for your team, we can help you talk through deployment, integrations, pricing, and fit.